Absolute madness

Listen to this madness:

Wife overspends on my credit card - no problem. Wife then tells me the card is missing - no problem I report the card as missing on FNB app - card cancelled no problem.

I then want to do a transfer on FNB phone app from cheque account to credit card - no can do - "transaction not allowed". Call FNB - they say transaction not allowed because card cancelled and need new one - account locked. I request new card same time and they say once I have new card they will unlock the account and I can pay. - no problem.

one week later discovery card collections department calls and insists on payment , I explain about waiting for new card and lady said no new card ordered. cannot get new card because the account is overdrawn and locked. I must make payment first before they can issue new card. Try to do transfer again on the phone app - no good. transaction not allowed. Drive to FNB branch to make cash deposit - no good, account locked cannot accept deposit. Lady behind counter says try the ATM. I try deposit at ATM - transaction not allowed. Call Discovery card dozens of times to address the problem - they say I must create beneficiary and then do EFT. While on the phone with the card department I try create the beneficiary but they cannot give me the correct reference number and the reference number for EFT is the card number - card cancelled remember??? They cannot give me new card number or ref number because I need to make payment first to get a new card, I cannot make payment because I don't have a card because they can't issue me with a new card because the account is locked and overdrawn and I need to make payment first, cannot make transfer payment, ATM deposit or branch cash deposit because the account is locked and overdrawn, need a new card first, cannot get a card because I need to make payment first, cannot create the beneficiary for EFT payment as the reference number is the card number that is gone and cancelled and does not accept the old number, need new card number to create beneficiary for EFT payment. cannot get new card because of account locked and overdrawn need payment... cannot make a payment to sort out the overdrawn account to get a new card, cannot get a new card because I need to make a payment first, cannot make a payment because I don't have a new card.

Sounds crazy right. account overdrawn and locked - needs payment - I want to make payment. cannot EFT, transfer or make deposit because the account is overdrawn and locked. Need new card to unlock the account. need to make payment to get new card. need reference number to make payment for the new card but cannot get the card because they need payment but cannot make payment as they cannot give me correct reference number for the EFT and I cannot make deposit as the account is locked...