NF
Nicholas F
1 reviews | Active since Apr 2009
17 Jan 2024, 16:31
A bank that literally does not want new customers!
Wednesday 17 January 1pm - 4 pm, 6 calls later and the options to join Discovery Bank as a new customer on ***, lead to the message "You have called outside of our working hours." I guess week days/business hours are too old fashioned for Discovery?
Trying to sign up on the Discovery App, leads to an infinite OTP loop. I can't even get past stage 1. It seems all of the negative reviews here about a poor app experience are true.
Honestly the first time I have found an organisation of this size that goes out of it's way to sabotage new business and turn customers away. Hey ho...
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Replies (1)0
Replies (1)Discovery Bank's replyOfficial
29 Jan 2024, 11:20Hi Nicholas
Thank you for reaching out to us.
Please contact us on ***to get through to the Bank, we are open 24/7.
Best regards,
Mpho
Thank you for reaching out to us.
Please contact us on ***to get through to the Bank, we are open 24/7.
Best regards,
Mpho
Discovery Bank's reply29 Jan 2024, 11:20
Official
Hi Nicholas
Thank you for reaching out to us.
Please contact us on ***to get through to the Bank, we are open 24/7.
Best regards,
Mpho
Thank you for reaching out to us.
Please contact us on ***to get through to the Bank, we are open 24/7.
Best regards,
Mpho
