NA
Nqobile A
1 reviews | Active since Dec 2025
01 Dec 2025, 10:44
****
De***** on banking Fees. I asked them to close my account, they didnt - now they say I owe R2800 on banking fees, these were not there when I asked for the closure. this is a ****!
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Discovery Bank's replyOfficial
01 Dec 2025, 10:54Hi Nqobile,
Thank you for bringing this to our attention.
I’m really sorry for the inconvenience caused. I’ll check your profile to confirm which calls were made to request the account closure and investigate why this wasn’t actioned. Once I have the details, I’ll work on rectifying the issue and ensure the fees are addressed appropriately.
I’ll keep you updated throughout the process
Kind regards,
Marusha
Thank you for bringing this to our attention.
I’m really sorry for the inconvenience caused. I’ll check your profile to confirm which calls were made to request the account closure and investigate why this wasn’t actioned. Once I have the details, I’ll work on rectifying the issue and ensure the fees are addressed appropriately.
I’ll keep you updated throughout the process
Kind regards,
Marusha
Discovery Bank's reply01 Dec 2025, 10:54
Official
Hi Nqobile,
Thank you for bringing this to our attention.
I’m really sorry for the inconvenience caused. I’ll check your profile to confirm which calls were made to request the account closure and investigate why this wasn’t actioned. Once I have the details, I’ll work on rectifying the issue and ensure the fees are addressed appropriately.
I’ll keep you updated throughout the process
Kind regards,
Marusha
Thank you for bringing this to our attention.
I’m really sorry for the inconvenience caused. I’ll check your profile to confirm which calls were made to request the account closure and investigate why this wasn’t actioned. Once I have the details, I’ll work on rectifying the issue and ensure the fees are addressed appropriately.
I’ll keep you updated throughout the process
Kind regards,
Marusha