6 MONTHS ***** CASE WITH NO FEEDBACK

Reported a *****ulent transaction(15000) on my account to the ***** department in November 2023.

No feedback, mail or call back from the ***** department.

Everytime I phone in, the answer is we will escallate the matter. Its been escalated so many ti.es I thi k it should be at the CEO already. This is the worst service I have received from any bank I ever banked with

Apparently it was escalated to the manager at the ***** division, but still no feedback. Maybe the manager is as *********** to perform his duties as every other pwrsoson that just so the job for the sake of doing something.

They are quick to take your money and promise you the world, but as soon as push comes to shove ...everything goes quiet. You can hear the crickets thats how quiet they are.

It is people and swevice like thia that would get people to get services from another service provider.