5 star bank but need urgent assistance.

Item: Discovery Bank
Rating: 5
Author: Katlego L

Great injustice if I rate lower than 5 stars. However, I need urgent assistance. Called yesterday for an early withdrawal and still waiting. Product Operations team not actioning the request. I am not being unreasonable as I usually get this done very quickly.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

07 Dec 2022, 14:34

Hi Katlego

Thanks for reaching out to us.

Let me have a look into this and escalate it for you.

Please bare with me, I'll provide you with feedback soon.

Regards
Andile

Discovery Bank's reply07 Dec 2022, 14:34

Official

Hi Katlego

Thanks for reaching out to us.

Let me have a look into this and escalate it for you.

Please bare with me, I'll provide you with feedback soon.

Regards
Andile

Katlego L's updateReviewer Update

07 Dec 2022, 14:42

Hi Andile

Already assisted, thanks.

Katlego L's update07 Dec 2022, 14:42

Reviewer Update

Hi Andile

Already assisted, thanks.

Discovery Bank's replyOfficial

07 Dec 2022, 17:06

Hi Katlego

Glad you received the assistance you needed.

Regards
Andile

Discovery Bank's reply07 Dec 2022, 17:06

Official

Hi Katlego

Glad you received the assistance you needed.

Regards
Andile