5 DAYS TO UPDATE CELLPHONE NUMBER TO ACCESS BANKING APP.

Unable to update my cellphone number to access my banking app. Been calling everyday since the 27th of Feb. Everyone promises they've escalated and will get someone to call me back to update my cell number. Finally someone called me today and confirmed that it was sorted but it STILL has not been updated. Never had issues with this bank before. Been a client for years. They've suddenly introduced a whole bunch of requirements without notifying clients. Lately the service and issues that should be simple to resolve are endless. WORST BANK. DO NOT USE. NO WALK IN BRANCHES. FEEDBACK IS NOT GIVEN. AGENTS VOICES AND ACCENTS ARE INAUDIBLE. NO SOLUTION. STICK TO YOUR NORMAL BANKS WHERE YOU CAN WALK IN AND GET HELP. THEIR AI ATTEMPTS WILL NEVER BEAT HUMAN INTERACTION.