VR
Viljoen R
1 reviews | Active since Feb 2019
09 Nov 2019, 10:08
3rd Month straight no gym cashback on time
This is the third month in a row that Discovery Bank fail to pay my gym cashback on time. I thought they would fix this problem after the first month, but clearly its not their intention so that they don't need to pay interest on that amount. Disadvantage the client for their own selfish gain. I lost all faith in this bank. Disappointed and fed-up.
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Replies (2)
Discovery Bank's replyOfficial
11 Nov 2019, 08:37Hi Viljoen R,
Kindly note, your Gym Booster cashback's is paid into your Vitality Savings Account every month on around the 23rd of the month.
Your Gym Booster cashback's has been paid into your account every month since you activated the benefit.
Regards
Jaco
Kindly note, your Gym Booster cashback's is paid into your Vitality Savings Account every month on around the 23rd of the month.
Your Gym Booster cashback's has been paid into your account every month since you activated the benefit.
Regards
Jaco
Discovery Bank's reply11 Nov 2019, 08:37
Official
Hi Viljoen R,
Kindly note, your Gym Booster cashback's is paid into your Vitality Savings Account every month on around the 23rd of the month.
Your Gym Booster cashback's has been paid into your account every month since you activated the benefit.
Regards
Jaco
Kindly note, your Gym Booster cashback's is paid into your Vitality Savings Account every month on around the 23rd of the month.
Your Gym Booster cashback's has been paid into your account every month since you activated the benefit.
Regards
Jaco
VR
Viljoen R's updateReviewer Update
11 Nov 2019, 08:44My debit order is on the 1st of every month. I should be getting my cashback within 5 business day from debit order date. September and October you were late and now for November you are late again. 5 Business days has passed since the 1st of November.
VR
Viljoen R's update11 Nov 2019, 08:44
Reviewer Update
My debit order is on the 1st of every month. I should be getting my cashback within 5 business day from debit order date. September and October you were late and now for November you are late again. 5 Business days has passed since the 1st of November.