MV
Miss V
1 reviews | Active since Nov 2020
06 Nov 2020, 08:51
3 Replacement Credit Cards in 2 weeks are not working.
I have reported my Credit Card for ***** on 25 October and card was cancelled. Since then I have received a new as replacement but it does not work after activation. I can do at most one transaction with the new card after which my transactions are declined. I have since received 2 new cards that are giving me the same problem and have spoken to Discovery Bank on a daily basis and on the 5 November they only realized that this is a general problem which other clients are also experiencing and will escalate the problem. Nothing has been done about this yet and in the meantime I have not had a working credit card for 2 weeks!!!
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
12 Nov 2020, 10:31Good day, Miss Visagie
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are busy with your request and we will advise once we have feedback.
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are busy with your request and we will advise once we have feedback.
Discovery Bank's reply12 Nov 2020, 10:31
Official
Good day, Miss Visagie
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are busy with your request and we will advise once we have feedback.
We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us. We are busy with your request and we will advise once we have feedback.