TM
Thozama M

1 reviews | Active since Jul 2023

01 Sept 2023, 00:59

3 Months of hell with Discovery Bank

3 Months of hell with Discovery Bank. My account was by Discovery of which I was not contacted, just discovered when I was trying to do a payment. I Tried calling several times to which I would be told the person handling my account doesn't take calls and they will ask him to call me back to which he never did. I've been calling for 3 months and I would randomly get emails your case has been resolved and I will get excited and check only to find its still blocked.

I have spent soo much on airtime calling this bank and I am always not getting any help.

I would not advise even to bank with these people.

0
Replies (1)
Discovery Bank
Discovery Bank's reply01 Sept 2023, 11:29
Official
Hi Thozama 

We have reviewed your profile, and there is a ***** lock on your account.

The investigator who is working on your case tried to contact you for further details, please contact the ***** team directly to receive feedback as this is a sensitive matter on ***. 

Best regards,
Mpho