AS
Aasha S

1 reviews | Active since Feb 2025

10 Feb 2025, 16:47

*****

i am disgusted by the service received from Discovery bank. I reported ***** on my account 10 Jan only to be advised on the 7th feb they have declined my case for the following reasons. 1. OTP sent and approved 2.In app was sent and approved. I was advised because i gave approval they are not going to bear any liability. I do agree i should not have approved the transactions, however it is how people are being conned. SMSes being sent and someone calling you late at night advising there is ***** on your account and need to approve transaction on the account. Discovery has no sympathy with for clients who have been conned or de-*****ed.

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Replies (1)
Discovery Bank
Discovery Bank's reply10 Feb 2025, 17:08
Official
Hi Aasha

Thank you for reaching out.

Due to the sensitivity of ***** cases, feedback from them is final. We understand that this may not be in your favour and I apologize for the inconvenience caused.

Please reach out if there is anything else you require assistance with.

Have a good day further.

Thank you,
Yuvna