KR
Kennedy R

1 reviews | Active since Jun 2015

21 Dec 2017, 17:31

100 years turnaround time

Discovery should just go back in time, dig up a hole and bury itself. I app**** for a limit increase specifically for Apply Watch (since it requires a minimum 15k limit). I provided proof of income required but they kept coming back to me requesting the same information over and over again, I must have sent the same information more than 6 times without it being updated on their system as received! Eventually, they send a quotation with an incorrect limit increase and a ridiculous interest rate and still requesting the same information I had provided multiple times. This issue is this not resolves and the Apple Watch has been sold to the next customer on the line since I was on the waiting list for it.

0
Replies (1)
Discovery Bank
Discovery Bank's reply16 Jan 2018, 10:24
Official

Thank you for your comment.

As discussed, your limit has been approved and loaded. I apologise for the delay and frustration that was caused in this regard. Please feel free to contact me should you require any further assistance.

Best Regards

Amanda