SN
Sibulele N

1 reviews | Active since Oct 2011

13 Dec 2019, 11:01

1 month and credit card still not canceled

It has been month, I have signed all the forms required but my credit card is still active. I have sent follow up emails to inquire why my credit card is still active, I am yet to receive feedback.

0
Replies (2)
SN
Sibulele N's update20 Dec 2019, 10:58
Reviewer Update
Hi,

3 days later and still no feedback.
I am slowly withdrawing from all Discovery products, the customer service offered by your group is appalling. First is was Vitality, now this.

I will be calling into 702 to ask them to assist me with this as I am not getting any resolve. Maybe some negative media attention is exactly what you need. there are also a lot of negative reviews here on Hello Peter with the same issue as me, I will be taking to twitter as well as sending people links to all these reviews so they can be discouraged from taking out credit facilities with your company.
SN
Sibulele N's update23 Dec 2019, 10:08
Reviewer Update
Hi,

Thank you.