ZN
Zanele N

1 reviews | Active since Feb 2026

24 Feb 2026, 13:28

1

I Honestly do not know what to do anymore. I submitted documents to discovery bank on17.02.2026 in order for them to confirm that I do not have an account with them so that i can submit my documents to school. this is the ONLY bank that i have not received my stamp from. today marks the 8th day - more than a week - of submission with NO help or service. i have phoned 5 times every single day just to get the same response... they have received my documentation and it will be attended to. submission for documents to the school has a cut off date and this bank is not helping or doing their job at all. 1 agent decided to hang my call after i asked to speak to a Team leader Your customer service is absolutely shocking. I NEED THIS DOCUMENTS TODAY!!!

0
Replies (1)
Discovery Bank
Discovery Bank's reply24 Feb 2026, 13:34
Official
Hi Zanele,

I sincerely apologize for the experience had with us.

I am going to investigate further and provide you with feedback soonest.

Kind Regards,
Onthatile