1 reviews | Active since Feb 2026
1
I Honestly do not know what to do anymore. I submitted documents to discovery bank on17.02.2026 in order for them to confirm that I do not have an account with them so that i can submit my documents to school. this is the ONLY bank that i have not received my stamp from. today marks the 8th day - more than a week - of submission with NO help or service. i have phoned 5 times every single day just to get the same response... they have received my documentation and it will be attended to. submission for documents to the school has a cut off date and this bank is not helping or doing their job at all. 1 agent decided to hang my call after i asked to speak to a Team leader Your customer service is absolutely shocking. I NEED THIS DOCUMENTS TODAY!!!
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
