Wrong-fully accused of theft

On the 20th of December 2024 my wife and kids were shopping at Dis-chem mall of Africa. When we were done shopping we exited the store, to our humiliation we were confronted by two security guards from Dis-chem who asked us to come back into the store. The security guards accused my daughter who is 17years old of theft. He stated that he saw my daughter putting something into her handbag without paying for it. We asked him what he meant, and he stated that the footage saw her *****ing something from the shop. We were all frantic and my child has been suffering from social anxiety ever since the incident. My child is not eating, she is losing weight and is not getting a lot of sleep as she is traumatized. This incident has caused my child to lose her trueself. We were publicly humilated and Dis-chem needs to compensate us for the pain and suffering were suffered and are still suffering. This is the manner in which customers should be treated , if you are going to accuse someone of theft, kindly do so with fats and not on speculation, we are not ********s and I refuse to be tretated as such, this is disrespectful and neglegent and I will take Dis-chem to task. My wife is on chronic meds and I also receive my monthly prescibed medication from Dis-chem, I will now take my businees elsewhere there are other pharmacies wthat will value us as clients.