Unjust Security Measures at Grocery Store Drive Away Loyal Customer

Dis-Chem Ferndale on Republic:

We usually buy groceries monthly, but yesterday, security was called to watch us while we paid. They claimed it was policy to ensure everything was scanned, implying we might *****. It was frustrating to wait for security and be treated like *******. This experience made me decide not to shop there anymore. Management didn't help, just explained the policy without understanding how unreasonable it felt.