HM
Hlengiwe M

1 reviews | Active since Mar 2014

29 Aug 2022, 10:45

Unimpressed with dishonest staff

I called the Dis-Chem in Atholl Oaklands (Bluebird) on *** on Monday 8/29/2022 at 09:48. I asked if they had restocked on Lip Therapy since we came the previous week and they had nkne. The lady put me on hold and when she came back on the line she said they had restocked. So here I went and rushed to the store which is 10 minutes from where I was and go there to no stock. One of the cashiers said they haven't had stock since that time I came (because she remembered me when I first came to enquire the past week). I even showed her the number I called to ask and she confirmed that it was their correct number. So why I'm angry is that the person the phone didn't even bother checking in the system to see if they had stock, she just confirm something that is untrue. Causing me to leave my place of work unnecessarily to purchase something that was not even in store. Please Dischem, advise your staff to take note of what they are confirming to customers. I'm really not impressed!

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