Unfair and Discriminatory Treatment

1. An explanation of why I was singled out when others were not.

2. Clarification on the store’s bag-check policy and how it is being enforced.

3. Assurance that staff will be trained on treating customers with fairness, dignity, and equality.

I am a loyal customer, but what happened today has affected me deeply. I would appreciate a response and follow-up.

Thank you. Andiswa Mlonyeni