Unacceptable service

Friday 6 May 19:55 Arrive at the Dispensary at Dischem Clearwater Mall, 2nd in line. 19:40, finally being helped. UNACCEPTABLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Pharmacists on duty (2 people on display board) Assistants on duty (5 people on display board) THERE WERE 2 ASSISTANTS BEHIND THE COUNTER WORKING AT A SNAILS' PACE Dischem Clearwater management welcome to phone me for the names If you even think of telling me that those were the day shift names, then I might blow my top all over again. ALTHOUGH, the above should actually completely explain the mess from 12:00 today when I arrived there to a queue of 30 people and ABSOLUTELY NO MOVEMENT. OBVIOUSLY I LEFT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The time on my till slip is 20:45. AGAIN I SAY 19:55 - 2ND IN ROW AT DISPENSARY Are you going to blame Covid? That is the standard go-to excuse in SA at the moment. IT'S A MANAGEMENT PROBLEM, trust me