TOP CLASS AFTER SALES SERVICE FROM DIS-CHEM EASTGATE

Our part-time helper reports an iron she bought stopped working. The obvious question, "where's the cash slip?" draws a blank look. Without a cash slip the vendor is entitled to repudiate a claim. Let's see if we can reason with them.

Post an inquiry on Dis-Chem's site. A day or two later I receive a mail from Carla, manager of Dis-Chem Eastgate (Bedfordview, greater JHB area). Come see me, says Carla,

In I go, with the helper, and with the iron, but no cash slip. Carla does some detective work, verifies the sale, and within 5 minutes of entering the store, we exit with a new replacement iron.

This is service. This is confidence. Thank you Carla of Dis-Chem Eastgate and thank you Dis-Chem. Ladies & gents of the public, when you're looking for a product, with this kind of after sales service, trust Dis-Chem as your vendor of choice.