Terrible service from Ruth

<p>On the 26 November 2016 at 9H30 i went to Dischem Secunda to do my shopping for my coming baby as iam 32weeks pregnant wanted to get some few thing for the baby.While i was shopping i had nice experience with shop assistants they will show me some things that i was looking for until i was done then had to pay for my goods.I went to the cashier who was also friendly she asked me if i had a Dischem card so that i can earn points today then i said no then she referred me to Ruth.i was the 1st customer to Ruth i filled in the form then while i was busy, the cashier came to Ruth and explain that she needs to register my card now because i was already in her till.Iwas done with filling the form Ruth just gave me a card then i went back to the cashier and she asked me if the card was registered and i said i dont know Ruth didnt tell me anything the cashier then told me if the card was not registerd i will loose my points for today .Then i had to go back again to Ruth her attitude stinks and she is a ****** she was busy helping other customers told me it takes long to register a card with an attitude.I was so angry because now i must move from pillar to post i asked to fill in customer complain she gladly gave it to me and said by the way my name is Ruth you can write that down they will deal with me i was so shocked that she is enjoying this bad service so much that she will give me her name.While i was filling the customer complain form she was still busy talking nuisance until my husband came in to rescue me she gave my husband the card and said im done.Do we really need this kind of service in a health shop being highly pregnant and my child must also attend immunisation there?the complain forms i gave it to thr security cause i didnt know where to put it there was no visible box im not even sure that management did receive that form please do something about this</p>