1 reviews | Active since Sept 2017
Terrible service from management
On Sunday 1st October 2017 I visited the Dis-Chem store at Jean Avenue in Centurion and I had picked up a shampoo that had a price barcode underneath which read "original Mane 'n Tail shampoo R134.90" further to the side of the product were more of the shampoos and many price barcodes underneath reading "R134.90" and R167.90". When I took it to the pay point I was told it was priced at R167.90. I took the teller with me to the isle to show her where I picked it from so she tried to assess which side I picked the shampoo from, (as if the price underneath where I found the shampoo will be that price), I showed her the barcode (there was no price code for the barcode of the bottle I chose) and she called a certain Willem Meyer (manager/supervisor) who tried to rearrange the shampoos and handed me another one which I did not want. He said that the shampoo he handed is the one for R134.90. I told him that all the shampoos are mixed up on the shelf and as I saw the price for R134.90 I would like to have it at that price and he said no he cannot give it to me for that price.
I am really disappointed with their service, they need to have their products properly displayed on their shelves with the correct price tag so as to not mislead customers.
