TERRIBLE SERVICE, DISCHEM THREE RIVERS

I WENT TO DIS CHEM 3 RIVERS TO HAND IN MY SCRIPT FOR A CHRONIC MEDICATION AND THE LADY SAID SHE WILL LOAD IT ON THE MED EXPRESS SYSTEM TO HAVE ACCESS TO IT EVEN TODAY IT WAS NOT LOADED, AND THIS IS NOT THE FIRST TIME THIS HAS HAPPEN TO ME, THE MEDICAL AID PHONED ON FRIDAY AND THE LADY BY THE NAME OF MARLEEN(IF I SPELLED HER NAME CORRECT) SAID THEY ARE BUSY AND SHE WILL SEND TO MEDICAL AID, EVEN TODAY ITS NOT DONE, THE SERVICE THERE IS TERRIBLE AND I DON'T UNDERSTAND WHY SOMEBODY WILL SAY THEY ARE BUSY WHILE A SERVICE IS REQUESTED I'M ALSO IN THE RETAIL BUSINESS AND THAT IS TOTALLY WRONG, I WILL NEVER DEAL WITH THEM ANYMORE