SUNNINGHILL DIS-CHEM DISASTER

SUNNINGHILL DIS-CHEM DISASTER. Expensive and important online order item is missing. I phoned yesterday to report it. They said it was lying there somewhere and they had the missing item right there when i phoned. I was told it would be delivered to me today. It has not arrived. I have phoned them 4 times now asked for the manager and kept getting cutoff. This is a disaster and i am very disappointed in dischem online. I am going overseas tomorrow and i needed to take it with me for my baby grandson.