***** my money and don't respond when medicine is needed the most

***** money when buying online hours before lock down and want paracetamol for my baby. I have email several mails to find out the status of my order, I have phoned but no luck when you eventually get through you call gets cut. Appalling service when you need it is crucial at least respond or give me money back so I take my business elsewhere to look after my child. *** what a joke to call yourself careline