So a disappontment

Good day, I cannot believe that such a big company like Dis-chem can have such a bad accounting system and poor customer relationships. You debt my account one month, then double debt my account the next month. I send an email to the billing email address and no one replies, back.

How can you cancel a policy in April 2023, and yet in June 2023 I was able to see the doctors and get medication?

Your call center is so noisy that you cannot even hear a word the agent is saying. Can someone please tell me what is going on with my medical insurance.