Service at Dischem Raslouw

I would just like to say thank you for great service received from Anesca Taylor and for her service excellence, always friendly and willing to go the extra mile at Dischem Raslouw. Both Anesca Taylor as well as a lady with short hair, always have a friendly approach and advice and actually makes you feel better by the time you leave the counter. I was again assisted by another lady with "dark bob" hair today (not sure of their names) and again experienced service excellence. This is a consistent experience when visiting the self-medication counter and I thank them for that.

In the same breath it is unfortunate to say that the staff at the pay points cannot be grouped in the same light as they are "friendly" as long as there is no pricing issues and it is unfortunate that this happens majority of the time. When pointing out the error the attitude immediately changes to irritation and this includes the "team leaders” that needs to assist in correcting the error.

Maybe the front staff can join the ladies at the back to experience some “people skills” and how to deal with paying customers.