Regular customer, a bit disappointed

My go-to store for almost everything I need. I'd give it 5 stars BUT, I collected some stickers for that Dischem & Disney shop & collect promotion they had from 29 July to 28 November 2021. I qualified for a product, went to the store and they told me they were out of stock then, and that they would contact me as soon as stock is available. A year later, I still haven't heard from them. Disappointed. I still recommend them to people though because they have variety when it comes to products, and I enjoy the specials every now and then.