Refuse to pay

DISCHEM HEALTH INSURANCE ********** I just felt that I had to publish this to share how I feel. I took this Dischem health plan for my Dad, in case he needs to be hospitalised and he needed new spectacles and dentures. This Health plan gave all these benefits, but refused to pay for his spectacles. He eventually canceled the specs because specsavers said Dischem health don't give payment. I took this Health plan in July 2022. Unfortunately 2mths later my Dad was diagnosed with cancer. We did not expect this... He deteriorated fast, but continued with treatment at a government hospital. The 1st January 2023 my Dad got really ill and needed to be admitted. I took him to a private hospital. Dischem health is now refusing to pay for the 5 days he spent in hospital. He was discharged although he was still ill, and Dischem health insurance refused to pay for a CT scan he needed. He was admitted at a government hospital the same day he was discharged with severe pain in left arm, where we struggled to get my Dad the care he needed. He died the next day. I feel if Dischem health supported us and given him funds to remain in hospital... my Dad could have been alive today. So please don't use Dischem Health insurance. I got copies of initial contract and benefits. They are changing all this now that they heard my Dad passed away... **********

Bernie F: 24 Jan 2023, 02:57

I am still waiting a response regarding this matter. Dischem Health is just not responding to emails.