Refer your staff to "client centricity "

I was at your store in Welkom Goldfields mall, so I wanted to pay using Scan to Pay, for the mere fact that I said it, it is clear enough cos it's either you're provided with a QR code on the card terminal or a logo...the rude,extremely rude cashier A. Lukas, asked which scan to pay an I referring to, card payment or zapper and i told her to give me the QR code, she called other people to come listen to me what i want cos she doesn't know what i want. And i told her it's her duty to direct customers to the correct payment method i even showed her on my App. She continued to be rude and shoved the card terminal in my face, and I asked where is the code, only then she directed while nodding her head.

If she doesn't know what to do she must go back to school or stay at home cos clearly she's not ready to assist customers. During interviews "I'm friendly nyep nyep stories" but come to do the job...dololo. Stop being rude to people you'll never know when you gonna need their help.