Query

Good day

I recently visited the Dischem at Lambton Gardens and purchased using a ucount points wiCode as per attached. ***?????

I explained to the cashier I have R500 and bought items worth ±100 refer to when club card mention above was swipped

To my disappointment when going into the shop 17 July 2024 they explained I have forfeited the remainder and felt why didn't the cashier have enough knowledge to explain that I need to purchase a once off amounting to R500

We are currently in an economic crisis and to forfeit an amount of R400 is steep as I have a 3 year old which I purchase her products or I could have used it for her immunization.

Your assistance in this regard will be appreciated to come to a viable conclusion that can benefit me as a regular customer as I felt very frustrated Regards