KF
Krystin F

1 reviews | Active since Nov 2017

27 May 2018, 19:50

Pushy and rude shop assistant

Today I had the WORST experience at Dischem in Benoni. I went looking for a moisturizer, and one of the ladies working in that section asked if I need help, and she said she had a machine that could tell what kind of product I need (e.g. for oily skin, dry skin, etc). So she used the machine on me and is visibly taken aback and says “oh my God that’s bad”. So I question her and she says “your skin is terribly dry” and proceeds to tell me how bad this is, and that “it’s a pity, because you could be a beautiful girl”. So she suggests one of the creams from BioNike which was R299. I told her it’s too expensive (I’m only 24 after all), and I asked whether she can recommend a cheaper brand so she says “no, you must buy this one, if you cared about your skin you would buy it” and I told her that I’m not willing to spend R299 on cream when I have a toddler who I could spend that on so she says “no, don’t sornd it on anything else, you must buy this”. So, feeling a bit awkward, I told her I would think about it and come back if I change my mind so, rather loudly, she exclaims “oh, so you’re not buying it? I thought you would want to sort your skin out” and proceeded to put the cream in my shopping basket. I have never felt so intimidated by a shop assistant and have never felt so embarrassed!

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