Poor service/ Customer support from DIS-CHEM

On 14th May 2021, I went to dischem pavilion to complete my toiletries for my hospital bag as I am currently pregnant. I was at the till with my husband when the teller informed me that an item is only on special of the same color which I had two colors off. I then went back into the store to change the item and as i got closer to the till to pass this item to my husband, there was a honey display table at the entrance of the store which had honey droplets on the floor obviously not visible, being 35weeks pregnant at that time I slipped and fell on the honey falling frontwards. No employees of dischem assisted me. They called a cleaner to clean up the mess rather quickly before a scene could be made which we got photos off. The manager came some time later and stood at a distance watching Pavilion pandemics assist me and has made no communication with my husband and I since. I have been sending emails to dischem and making numerous calls to dischem head office pertaining to their negligence and bad manners of their staff and hadn't received a response since. I just got a verbal apology on that day and no signs of remorse or acknowledgement of their negligence. Never expected this from a big company like DISCHEM. Really disappointing.