Poor Service at Dischem

Dischem Megacity in Mmabatho during after hours from 16h00 until they close at the Pharmacy side they will have just one Pharmacist Assistant to help more 20 customers. I mean people are from work eagerly to be served quickly but the service is poor. Also there a nother line at front tills with few cashiers. We have been complaining for days but the manager have no management skills. Poor service