POOR CUSTOMER SERVICE AND ILL MANNERED

I PURCHASED CITRO SODA (OVER THE COUNTER MEDICATION) ON SATURDAY 18.04.2015 ONLY TO FIND WHEN I RETURNED HOME THAT WE HAD A FULL BIG BOTTLE. WENT TO STORE ON FRIDAY 24.04.2015 AROUND 15:20 (6 DAYS LATER) WITH PROVE OF PURCHASE TO RETURN IT. I WAS UNAWARE THAT I COULD NOT RETURN MEDICATION. THE TELLER ASSISTED ME AND WENT TO ASK FELCITY AND SHE SAID NO I CAN'T RETURN IT. I WAS DISATISFIED SO WENT TO ASK HER MYSELF. SHE WAS SO RUDE AND DIDN'T EVEN GREET. ASKED HER TO CALL HER MANAGER (RUDI). HE BEING A PROFESSIONAL PHARMACIST WAS EVEN MORE IMPOLITE AND RUDE. \HE SAID OH WE CAN'T TAKE IT BACK". HE RAISED HIS VOICE AND WAS RUDE. WORKING IN THAT INDUSTRY HE MUST ATLEAST HAVE SOME MANNERS AND ETTIQUETTE AND ALSO BE CIVILISED. """