BM
Babalwa M

1 reviews | Active since Jan 2016

09 Oct 2016, 18:50

Poor customer service

<p> </p> <p>Poor customer service at Dis-chem pharmacies, Newton Park branch Port Elizabeth. When I got to the pharmacy section there were X 6 pharmacy staff members on duty. They all disappear left me standing on queue for 22 minutes. Only 1 pharmacy assistant was left and he was already busy with another customer. Customers started coming Inn, that was when the staff members came back from the back. I complain and 3 of the staff members said my complaint wasn't valid because they were all busy with other work at the back. Their attitude was bad and unprofessional. They didn't see anything with wrong with their behaviour. This mean they will continue with bad customer service because they can not even acknowledge the fact that they were wrong.</p>

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