Poor and inconsistent service

After receiving a script directly from my Doctor i printed it out and took it to Cradlestone pharmacy they told me they want the original but original were sent to me via email as reside in krugersdorp and doctors rooms are in Alberton its difficult for me to travel to doctors rooms which i explained to pharmacist however she refused i have being handing my scripts in for more than two years the same way and never had a problem Gary excepted my previous script no issues but this pharmacist were arrogant of which i feel are totally un called for