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PAMELA M

1 reviews | Active since Dec 2020

06 Jan 2022, 22:19

Pharmacists and service consultants who care

A few weeks ago I wasn't feeling well an needed medication. It all started with Mpho in customer services; after explaining my situation she offered to call me back and connect me to a pharmacist. We struggled to get through as lines were busy; but her patients was amazing; eventually I spoke to a pharmacist butbthe line hang up and that one never bothered to call me back. However Mpho made a difference by calling me to find out if I was assisted; and again went an extra mile ensuring i got help. This time i spoke to Lucia pharmacist; her professional help and love covered the poor service of her colleagues. She sent all she knew would help my situation. The following day I was assisted by Carol Swart; I am lost for words that can describe how grateful I am to be assisted by pharmacist who cares and goes all their way to ensure that I got better. When Dischem says pharmacists who care; it is so true and if there is an award for individual and for the stores I recommend that Carol Lucia and Mpho and the sevice team in that week of the 12th December be awarded accordingly. I also recommend Store/Pharmacy of the year goes to Dischem Roodepoort/Princess crossing. Keep up the good work and team work; it is beyond excellency! Thank you very much for caring and making a difference. Above I thank my creator Jehovah God for linkinh me with people who care.

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