NOT UNLIMITED GP VISITS!

Ive had severe pain for 2 weeks now. Dischem Health refuses to give me an authorisation number to see my GP for a pain injection. Three times their doctors were suppose to phone me but did not. My feet are blue and swollen, I dont know how they think a virtual consult with one of their GPs can help me anyway. I am paying for medical insurance that they dont allow me to use. They also dont pay for my chronic medication.