Northgate has the most ineffective Clinic services

Northgate Dischem Clinic is the first I have seen with it's own reception however it is the most inefficient clinic in this group. Pamela, the receptionist knows nothing about receiving people as I stood for 10min in front of her while she was on the phone. Eventually I had to start waving my hands in front of her face to get her attention. Khaya, the nurse was completely ***********. She had a patient when I arrived but allowed the patient to leave her room, go stand in the dispensary queue for 45min then come back and go straight into her room for administering the medication. All this time Khaya did nothing and could have attended to at least 3 other people while time was wasted. When it was my turn, I had the doctors instruction with me which the nurse did not understand and had to verify with her manager. This made me quite nervous about whether I was getting the correct dose. Anyhow, she didnt bother to put on a plaster when she was done. I certainly won't be back here for anything. They do not understand that time is precious.