No Loyalty card points

<p>I app**** for a loyalty card via the website on the morning of the 5 September.</p> <p>(A new Dis-chem recently opened in the mall closest to me - Cape Gate - and I decided I would rather take my business there)</p> <p>On the same day (5 Sept) I received a call from the customer care service stating that my card is ready for collection at the store.</p> <p>I proceeded to collect the card on the 7 September.</p> <p>On the 30 Sept I made my first purchase of R229.15 and again on the 26 October I purchased items to the amount of R1181.95. Which makes my total purchases R1411.10 thus far.</p> <p>Two weeks ago I tried to make a purchase online as well as use my loyalty points.</p> <p>To my surprise my loyalty points was still on Zero.</p> <p> </p> <p>I then contacted the customer service, only to be informed that the card I was given was not registered on they system and neither was any of my details.</p> <p>The customer care agent then loaded all my details onto the card and informed me that within a few days, the purchases previously made will then pick up my card number and my points will reflect. </p> <p> </p> <p>It has been more than a week and my loyalty points are still on ZERO. </p> <p> </p> <p>Very unhappy and disatisfied!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>