LP
Lindi P

1 reviews | Active since Mar 2020

27 Mar 2020, 11:36

No answer Dischem

I have sent my first email to Dischem Bracken Gardens the 19th of March, I then followed up on the 23rd of March. I got hold of them telephonically the 24th of March after not receiving a response on both my emails. I arranged for my medication to be delivered. Between the 25th and 26th of March I phoned Dischem 30 times and got hold of them once where they said the would come back to me, which they never did. It is now the 27th and I still do not have my medication and I still cannot get hold of them. I have contacted headoffice, with no success.

I am a diabetic and cannot risk during the COVID-19 epidemic to stand in a que with a 100 people in, which is why I was preemptive and asked for my medication in advance.

I understand it is a busy time for them but this is unacceptable.

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