1 reviews | Active since Jun 2016

21 Nov 2024, 12:47

Negligence and Non Caring attitude

Dischem Secunda Dispensary must be reported tho pharmacy council. I have not received my prescription medication for a month and they are not willingto talk to their colleagues from other pharmacies. They only sent the sms to collect but when I got there, the parcel was empty. They said they don't have stock. What shocked me is that they never even ordered. A week later I went to follow up and they said they will check with other pharmacies.

3 weeks later when I called and asked them to request from Dischem Direct the dispensary manager said she does not interact dischem direct if I want to, they can give me my script and I make arrangements myself. I found that very disturbing and not understanding their roles as service providers.

Till today, they have not made any means to get my medication and they don't care if I die from not taking the medication.. I am going to escalate this matter to the board of Dischem as I find it very disturbing and unacceptable.

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