Missing Prescription and Medication!

Big mistake using Dischem Springs Mall for Chronic Medication. Despite handing in the Original Repeat Prescription for our Chronic Medication, when I collected today I did not receive all my medication and none of my wife's. They don't respond to calls and I have previously communicated with them via email with regards to the original Prescription being handed in. My local pharmacy is more convenient but I only used Dischem Springs Mall because Discovery prefers it. Now both my wife need to pay to go see the doctor for new Prescriptions so that we can hand them in at Clicks or somewhere else.