Missing 32Gi Caffeine Shots & No Response from Dis-Chem Ridgeview

I purchased a box of caffeine shots from Dis-Chem Ridgeview, only to find that several shots were missing from the sealed packaging. I immediately reported the issue via customer service, expecting it to be addressed promptly—but I received no response at all.

It’s extremely disappointing that a store like Dis-Chem Ridgeview would not only sell an incomplete product, but also completely ignore a legitimate customer complaint. This reflects poorly on both the store and Dis-Chem as a brand.

I would appreciate it if Dis-Chem Ridgeview could finally acknowledge this issue and offer a resolution—either by replacing the missing items or issuing a refund. I’ve been a loyal customer, but this experience has left a very bad impression.