Learn from Takealot or Sixty 60 about online trading to improve service.

I recently purchased products from Dis-chem online and requested to have these delivered by courier. Five days later I only received confirmation that the order had been received and processed by the local store. As I was urgently waiting for some of the products, I phoned the store to enquire about the order and speed up my delivery. Despite their promises, the order was only delivered 6 hours later! Needless to say that I will never use the delivery option again. If Dis-chem want to play in the online space, they should speak to Takealot or Sixty 60 to learn how to do things!