1 reviews | Active since Mar 2011
Incorrect pricing - The price you see is the price you pay!
I came into your store on the 20.07.2019 at the Sandton City branch, there was a few specials on the beauty side and I picked up 2 packs of Baylis Jojaba which showed a price of R100.00, please note that I took both packs at the same time, you are welcome to go and have a look on your camera. When I got to the cash register to pay the amount showed R280.00 so I showed the teller where I took those packs from, she called the teller supervisor who went to see the price and brought the barcode to the teller, she went to the store Manager who came to the till and said that he can only give me one of those packs for R100.00 and he is rectifying the problem, and that I have to pay the normal price for the other one, I am not happy with this, I took both packs at the same time, why must he only override one pack? The price I see is the price I am going to pay!! I want a refund for the R180.00 extra that I paid for his mistake!!!
I would like an answer regarding the unfairness. If I took the packs on different times I would have understood, but I took both packs at the same time, why did I have to pay R280.00 for the one and R100.00 for the other???? I am really not happy about this. Till no: 0016
