*********** Staff: Benmore

- No calls answered after an hour of trying to get through to check stock of medication. - When my call was finally answered I dealt with one *********** person after the next. - The call was cut 4 times. - Unacceptably low levels of intellect from people answering phone calls. - It took me literally 3 hours to find that they don't have stock of the medication I was after.

This is unacceptable service from a central branch if this company. Calls go unanswered and nobody has any idea how to handle a simple stock query. Despite the inconvenience of having to travel to a branch much further away, I am more than happy to do so as this circus at Benmore will not get my support.