1 reviews | Active since Nov 2018
Inadequate Manager-Appalling
Mmabatho -Megacity Shopping Center. I went in to return some vitamins which were incorrect. I waited 5 minuets' to be helped after asking several staff members to be assisted as no one was at the return desk. The assistant then proceeded to explain that VITMINS are not Returnable. She the asked me to wait for the manager and maybe he could help. Apparently it is stated on the back of the till slip that Vitamins are not returnable. I asked him why and his reply was that it was due to Covid 19 and my items were contaminated and every single product in his store was decontaminate / disinfected. [ So paying with my cash is ok even though it has been in places I leave to your imagination} .I proceeded to tell him he should put a notice at the tills to inform customers or inform his staff to inform the customers. He got defensive and unpleasant . I told him all this was nonsense , not to inform the customers and it will take me while before I come back again. He then proceeded to tell me I am Vulgar by using the word "nonsense". This highly uneducated Manager doesnot even know what Vulgar means. I THEN proceeded TO WALK OUT THE DOOR .. I spent OVER R2500 with them. I will never put my foot in Dischem Again. Such unprofessional service and unqualified to handle customers. Far better service and friendliness at Clicksl
