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Amorie H

1 reviews | Active since Sept 2013

26 Aug 2021, 15:57

In hot water over Disney stickers

I am a big supporter of Dis-Chem, and I most probably always will be. Now unfortunately I have had a bit of a misunderstanding (and for the sensitive snowflakes out there that will most probably have their 2 cents about my wording used (misunderstanding), I do ever so value your opinion and thank you) so getting back to my misunderstanding with Dis-Chem Mall of the South, I went to collect my chronic medication on 17/08/2021, got everything else I needed and proceeded to the check out. Eventually got to the front of the line and till number 12 or 14 (I think) opened and I proceeded towards it. Now on my way towards till 12 or 14 in that isle where you walk past all the other shoppers paying and fumbling with their goods, there on the floor after till number 3, laid some of these new Disney stickers that Dis-Chem has a promotion on. I picked them up, thinking it's a customer that have dropped it, biggest mistake ever. The next day the branch manager phoned me, and by the sounds of it accused me of *****ing these stickers off the till counter in front of the checkout lady, a bunch of other remarks was made etc. I told him I would return these stickers over the weekend, unfortunately we had a death in the family and some more important issues arose. So long story short I returned 24/08/2021 to Dis-Chem handing over the stickers I had to the security lady, but now I am getting threats that the security company want to open a case against me. I have spoken to the branch manager stating that I did return these stickers and I do not have any interest in collecting these Disney toys as I also don't have kids. I even suggested that for my future purchases I make at Dis-Chem they can keep all the stickers that I would have accumulated to make up for this. I do not have any other Disney stickers in my possession. These stickers I've picked up had shoe prints on them, nobody wanted them, laying on the floor like trash, everyone stepping over it or on it and now I've ****** them? If it was a R10 note would the reaction have been the same? If I picked these stickers up in the malls parking, would I also have been victimized like I am being victimized now? I am terribly sorry for picking up these stickers, never thought something so minuscule would land me in this predicament. At least I didn’t pick up a TV...

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Amorie H's update26 Aug 2021, 16:13
Reviewer Update
Update:

So now I just went thru the other Dis-Chem complaints on HelloPeter, and low and behold what did I find, this post reading as follows:

"unhappy customerStill haven't received any feedback regarding this matter from Dischem.I not happy with the Dischem app. Because of Covid I like to order on line with the app. Dischem has the Disney stickers to collect. So i placed an order. Got my order delivered without stickers. Phoned Dischem they will have a look into the matter, why I didn't get the stickers and why it was not loaded on my app. Because I ordered on line they cant give me the stickers. I have been going up and down with Dischem to get the reason why I cant get the stickers. They have not updated on there side. So I wont get the stickers. Why does Dischem then put the Stickers on there app if we are not going to get them. Something else on the app is. You can put your Script also on the app and collect 2 Hours later. I put my script on Monday morning. Yesterday afternoon after 17.00 I went to Dischem I went to collect my script that I done on the app. They have not done my script so I had to stand in a que to go and get my script sorted. This is becoming a real hassle. Don't put on the app collect after 2 hours, if it won't be ready."

So is Dis-Chem *****ing her stickers or did I?