Illiterate staff employed by Dischem Head Office

Most Illiterate staff employed by Dischem Head Office. 3 calls were made to me in respect of delivery to my Chronic medication today 07/01/25 with my wife's medication. My wife's medication was delivered but mine NOT. Why does Dischem employ **** Heads like this with insufficient education??? Very annoying to receive numerous calls by Idiots but cannot fulfill clients request I thought Clicks was Bad with my monthly medication to the value of R2000.00 pm ***